Contagious Skin Conditions
We reserve the right to decline service upon the suspicion of a potentially contagious skin condition, such as fungus among others, that may affect the health of others on the premises. As we strive to provide a healthy and comfortable environment to everyone at LEAPiA, we ask for your kind understanding.
Potential Allergy Reaction
We hold no responsibility for any allergic reactions you may experience at the salon. Please consult with your doctor before coming in for each service. Furthermore, please inform us if there is any health concerns we should be aware of prior to your appointment.
What services does LEAPiA offer?
We offer nail care & artistry. We also offer complementary drinks and occasional snacks.
How long is each service?
Each service takes approximately 30 to 120 minutes. Under special circumstances, an appointment may run a few minutes over this time estimate.
Do you offer acrylic or hard gel nail services?
We only offer soft gel application, which is soak-able in a solution, and removal. We do not use or remove any hard gels or acrylic at the lounge.
What if I already have soft gel on my nails?
Select the “removal” service during booking and add 30 minutes extra to your appointment time. Please note that we do not remove hard gel or acrylic.
What if I’m running late?
If you are going to be late for an appointment, we kindly ask that you give us a call. We will try to accommodate you as best as we are able.
Do you allow pets in the salon?
At LEAPiA, we love animals. However, we're not allowed any pets inside of the lounge due to health department restrictions and the comfort of other clients.
How do I host an event or party at the lounge?
Send us an email at firstname.lastname@example.org to inquire about events. We will be happy to assist you in planning any kind of special occasion or celebration.
What should I do to prepare for my appointment?
We ask that you arrive 10 minutes prior to your appointment time to settle in and select any customizable options for your service(s).
We reserve the right to cancel any appointment prior to the time of service, when we must.
Strict Timing Policy
We kindly ask that all clients adhere to their scheduled appointment times, in order to provide each and every customer with the best possible service. This will greatly help us schedule and conduct the flow of business, and to serve our guests efficiently and effectively. We ask that you make service and appointment decisions in a timely manner, allowing us to serve you and others as best as possible. If you need more time, it is recommended to consult LEAPiA’s website and/or contact us about the look you would like to achieve. If your decision is not made by the assigned time your service is to start, we will act accordingly depending on the schedule and situation. If your service runs over the allotted time, we may charge extra for this additional time, or reserve the right to decline the remainder of the service.
LEAPiA’s Commitment to the Utmost Quality
We stand behind our commitment to provide you with the best quality service possible. If you have followed the guidelines after your service but experience an issue that requires fixing, please contact us and we will do what is possible to remedy the situation. Please note that there may be exemptions. We may be able to fix the following:
i. Gel polish that chips or lifts within 3 days of application.
ii. Regular polish that chips within 1 days of application.